Last Updated: October 6, 2025
At paintersnortonma.com, also referred to as "paintersnortonma.com," "we," or "us," your privacy matters to us.
This Privacy Policy outlines what information we collect, how we use and share it, and the choices available to you. By accessing paintersnortonma.com or any website that links to this policy, you agree to the terms below.
Scope
This policy covers information gathered:
- On our Website
- Through emails, text messages, and other electronic communication with us
- Via our ads and applications on third-party websites when they link to this policy
It does not cover information collected offline or on websites outside our control.
Information We Collect
We collect information in three main ways:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Details about your service request (location, scope, timing, pricing expectations, notes)
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages viewed, links clicked, time on site, referring and exit pages
- IP address, device IDs, approximate location, browser, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and related technologies
3. Information from Third Parties
Examples include:
- Updated contact details
- Purchase or interaction history
- Service request verification and fraud checks
- Advertising and analytics data, including email engagement
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize you when you return
- Measure how the site performs
- Customize content
- Support advertising efforts
Most browsers allow you to block or remove cookies. Some site features may not function properly without them.
Third parties may also place cookies, and we do not control those cookies.
Interest-Based Advertising
We may partner with others to display ads tailored to your interests.
These partners may use identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
To learn more or opt out, visit:
How We Use Your Information
We use collected information to:
- Operate and improve our services and Website
- Process and complete your service requests
- Connect you with service providers that fit your request
- Communicate about requests, updates, and support
- Personalize your experience and our marketing
- Carry out analytics, research, and product development
- Detect, prevent, and address fraud, misuse, and security concerns
- Enforce our Terms of Use and meet legal obligations
How We Share Information
We may share information in the following situations:
Service Providers and Provider Networks
When you ask for a quote or service, we share the details needed with third-party service providers and provider networks so they can respond to your request.
Corporate Family and Affiliates
We may disclose information to our parent companies, subsidiaries, and affiliated businesses.
Vendors
We share information with vendors that help run our Website and business, including providers of analytics, security, payments, support, and marketing.
They may access personal information only to carry out services for us.
Advertisers and Marketing Partners
We may share automatically collected information for measurement, attribution, and ad targeting.
Information you provide, such as an email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that cannot reasonably be used to identify you.
Legal and Safety
We may disclose information when required by law, to protect rights or safety, or to investigate fraud and abuse.
Business Transfers
We may share information during a merger, sale, financing, bankruptcy, or acquisition.
Third parties that receive information from us may follow their own privacy policies.
Your Choices
- Do not provide information: You may view public pages without sharing personal data, but we cannot handle service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to opt out. This will not stop messages from providers we shared your request with.
- Cookies: You can manage cookies through your browser settings or by using the opt-out links above.
Access and Control
You may request to:
- Review the data we hold about you
- Fix inaccurate information
- Delete data, subject to legal or operational requirements
- Raise concerns about how we use your data
Use the contact details listed in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, taking into account:
- Type and sensitivity of the data
- Risk of harm
- Reasons for processing
- Legal obligations
- Whether the purpose could be met in another way
Security
We use administrative, technical, and physical safeguards to protect personal information.
Sensitive submissions are sent over SSL. Even so, no method of transmission or storage is completely secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or legal capacity.
California Privacy Rights
If you live in California, you may have the following rights, subject to exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources of collection
- Business or commercial purposes
- Categories of third parties we shared information with
- Specific pieces of personal information we maintain about you
Right to Delete
You may request deletion of personal information collected from you, subject to exceptions.
Right to Correct
You may request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may be treated as "sale" or "sharing" under California law.
To opt out, contact us and state "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you unfairly for exercising your privacy rights.
Verification
We verify requests before responding. Requests that cannot be verified, or that are excessive, may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may ask for proof of authorization.
Shine the Light
California residents may ask for a list of third parties that received personal information for marketing purposes during the prior calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you visit from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will change.
If you continue using the Website after changes are posted, that means you accept the updated policy.
How to Contact Us
Norton Paint Pros
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
